FLEXIBLE, AFFORDABLE, EQUITABLE ACCESS TO EDUCATION AND TRAINING

Contact North | Contact Nord partners with Ontario’s 24 public colleges,
22 public universities and 250 literacy and basic skills and training providers
to help 4 million Ontarians living in 600 small, rural, remote, Aboriginal and
Francophone communities access post-secondary education and training
programs and courses offered and taught by these education and training
providers without leaving their community.
Local access to education and training opportunities supports regional
and community economic development and promotes a culture
of lifelong learning.
Established in 1986 by the Government of Ontario, Contact North |
Contact Nord fulfills its mandate by delivering Five Core Services for Students,
Faculty & Instructors, Colleges, Universities, Literacy and Basic Skills and
Training Providers, available in English and French, through:

1. 112 local online learning centres in communities across the province
   where Ontarians can:
   § Use web conferencing, videoconferencing and audioconferencing distance
   learning platforms to connect to, and participate in, their programs and
   courses offered and taught by the colleges, universities and literacy and
   basic skills and training providers.
   § Use computer workstations and high-speed Internet access to complete
   their fully online courses.
   § Get information on available programs and courses from the colleges,
   universities, and literacy and basic skills and training providers.
   § Get help with the registration process.
   § Write their supervised exams and tests.
   Each of the 112 local online learning centres has knowledgeable, local staff
   available to support students and prospective students.
2. studyonline.ca provides 24/7 access to information on available online
   and distance programs and courses offered by Ontario’s 24 public
   colleges, 22 public universities, and 250 literacy and basic skills and
   training providers and available student support services. studyonline.ca
   supported 130,000 visits in 2014.
3. The e-Channel portal (www.e-channel.ca) provides 24/7 access
   to information on available literacy and basic skills courses and student
   support services. e-Channel.ca supported 5,000 visitors in 2014.
4. teachonline.ca provides 24/7 access to information and resources for
   faculty and instructors teaching online and at a distance. teachonline.ca
   supported 140,000 visitors in 2014.
5. The Student Information Hotline provides access for Ontarians to connect
   live via phone (1-877-999-9149), e-mail or chat with staff who provide
   information on online and distance programs and courses, other student
   services, and assistance with the registration process.
6. It is not an educational institution or training provider.
7. It does not offer or deliver programs or courses.
8. It does not have faculty or instructors.
9. It does not award credit for courses completed or credentials.
10. It does not provide academic counselling, tutoring, or other direct student
    support services.
    FULFILLING THE MANDATE
    WHAT CONTACT NORTH |
    CONTACT NORD IS NOT
    KEY FACTS ABOUT CONTACT NORTH | CONTACT NORD
    3
    § 112 local online learning centres
    Provides 3 distance education platforms, computer workstations,
    Internet access, information on available programs and courses,
    assistance with the registration process, and a place to write
    supervised exams and tests.
    § studyonline.ca
    Provides 24/7 access to information on available online and distance
    programs and courses offered by Ontario’s 24 public colleges,
    22 public universities, and 250 literacy and basic skills and training
    providers and available student support services. studyonline.ca
    supported 130,000 visits in 2014.
    § e-Channel Portal (www.e-channel.ca)
    Provides 24/7 access to information on available literacy and basic skills
    courses and student support services. e-Channel.ca supported 5,000
    visitors in 2014.
    § teachonline.ca
    Provides 24/7 access to information and resources for faculty and
    instructors teaching online and at a distance. teachonline.ca
    supported 140,000 visitors in 2014.
    § Student Information Hotline
    Provides access for Ontarians to connect live via phone
    (1-877-999-9149), e-mail or chat with staff who provide information
    on online and distance programs and courses, assistance with the
    registration process and other student services.